The folks over at Global Eyeglasses gave their site a makeover and asked me to give them another look. They insisted that the service issues noted in the forums a few months ago were a thing of the past. At first glance, the site does look good. They really need a professional native English-speaking copy-writer to clean up the language, but functionally it works pretty well.
Poking through the site, I avoided the more expensive designer frames, but these are definitely an option for those of you looking for a bargain on a label. Oddly enough, I found a 
brand-name pair of TAG Heuer frames that seemed to fit the bill at a $20 frame price. There are numerous photos (although they appear to not size all of them properly - kind of squished), and full size info, but not a whole lot of other information on these or any of the other frames I looked at. I would have liked to have seen a decent description. They looked hingeless, but I couldn't really tell. I used the LivePerson link on the page and got the information I needed. This was good, but I'd rather not have to go that route in the future.
The second pair I wanted was a pair of sunglasses. I spotted a pair that looked close to what I needed and ordered them.
Within a minute, I had a confirmation email that they had received my order. The next day I got two more emails -- one that my order was being processed and another that it was being shipped. The shipping email included a link back to the site with the useless USPS tracking number. Overall I was impressed with the communication. This was three email more than I'd gotten from Zenni when I placed my first order.
A week later two boxes taped together with half a roll of packing tape (it took nearly five minutes to cut through all of it) arrived in my mail box. The first pair I opened ended up being the sunglasses. I ordered the "sleek metal case" with them and was surprised to find these arrive in exactly the opposite -- a bulbous, if not sturdy cardboard case. Oh well, not a big deal, I guess. The glasses themselves were a bit screwy too -- partly my fault and partly not. I neglected to heed my own advice on bigger lenses and didn't go the high-index route. They're thicker than I like. Additionally, this is the first pair of the dozen or so I've order online that wasn't tack sharp prescription-wise. I checked the prescription in the email confirmation and it was entered correctly. They also had two small scratches - one on each side of the lens (neither affect the view through the lenses).
I opened the second box hoping for a better result. I was pleasantly surprised by the build quality. The TAG Heuer frame was better looking than I thought it would be. I popped them on and the prescription was perfect. I went in and looked in the mirror and immediately noticed a mistake on my part. I neglected to order the anti-glare coating -- a must for someone with beautiful eyes like mine. That said, I've worn these pretty much full-time for the past two days and have gotten a number of compliments from women as varied as my wife, my mother, and my boss.
I batted .500 time. I'm as impressed with the TAGs (especially at more than 90% savings off the store prices) as much as I don't like the sunglasses.
Like many of the people who've contributed to the forums, I really think we need to start seeing more professionalism (which begets consistency) in this market. I think Global Eyeglasses is really trying, but there is room for improvement. I'll order again, but be a bit more deliberate in my choices.
I just added a information sheet on Global Eye Glasses.
Located in New York, the oddly-named "Global Eye Glasses" was not founded by an English Major. They do however offer a decent selection including a small number of designer frames from Gucci, the Armanis, and Dior...
Click here for all of the information, including pricing and lens options
