Discount: 15% off using this link.
7315 Wisconsin Ave.
Bethesda MD 20814
22100 East 26TH Avenue
Aurora, Colorado 80019 U.S.A
Phone: (866) 439-6628 - 9AM to 5PM Eastern Time
Pricing: USD, GBP, JPY, EUR
Payment Options: All major credit cards, PayPal
Summary of Services:
Of the sites I cover, none has invested more into improving the user experience. EyeBuyDirect's site is flashy -- perhaps a bit too much so -- but you have to admire the effort. It feels very professionally done, something that contributes to the feel of confidence I have ordering from them.
They don't have the biggest selection in the field, but it is growing every month. In addition to the economical frames (starting at $7.95), they carry a wide variety of designer and fashion frames and sunglasses. I can't imagine spending $200 for non-prescription sunglasses, but they're here if you're in the market for them! The designer eyeglasses frames selection is limited (and shrinking?), but the prices are very reasonable, starting at $50 and going to $100. I bought a pair of Timberland frames here that my wife doesn't like, but I love. Very solid.
Another operation located in the United States, you shouldn't have to deal with any sort of unanticipated customs delays here. They send all domestic orders by USPS Priority Mail or via FedEx for an additional charge.
I have an excellent relationship with a couple of people at EyeBuyDirect, so I can usually help out in the rare case that you have any issues with them. In reaction to a lengthy piece I wrote in 2008, they modified their guarantee to be the best in the business (and contain the most colorful language, question and exclamation marks). They stand behind their products.
Always willing to try new things. Another one of my favorites.
As of 5/7/2009:
"At EyeBuyDirect.com, we do our best to ensure that all frames and lenses are produced perfectly and according to the prescription and specific needs of our customers.
Our team of optical experts inspects the accuracy of the prescription lenses and the frames alignment several times during the production process.In the event you are not completely satisfied with your eyeglasses you may return them to us and get FULL refund (shipping costs NOT included) or a NEW pair- NO QUESTIONS ASKED!!!
We also make sure that during delivery the frames are protected with a durable and resistant hard case and a microfiber cloth.
But why stop there??
- Frames are too big or small - 100% Refund
- Colors don’t suit you- 100% Refund
- Wife doesn’t like the frame- 100% Refund
- Neighbor just bought same design- 100% Refund
- New collection just came out – 100% Refund
- Your dog chewed on your new frames – 100% Refund
Terms and Conditions:
- The above policy is only valid if and when:
- Returns are made within 7 days of receiving the frames.
- Customer contacts Customer Service WITHIN 7 Days of receiving their eyeglasses.
- The returned item must be complete with case and cleaning cloth.
- A tracking number of the returned glasses must be provided to our Customer Service team together with the reference code issued.
- Should the customer decide to choose a frame of higher value, the difference will be charged.
- After the 7 days limit, customers may still:
- Receive a 70% refund for the glasses ordered subjected to the parameters given above.
- Benefit from a replacement with a reprocessing fee of 50% of the total amount for the original order.
- We do NOT refund for shipping and packaging costs.
Designer Frames (branded) and sport frames are not included in the return and refund policy."
All (Size, Temple Width, Total Width, Lens Height)
In the forums...
- Least Expensive Package: $7.95 (very limited selection)
- Basic Lens: $0.00 (Standard CR39 1.50 index)
- Mid-Index: $25.00 - $42.00 (1.57 and 1.62 index)
- High-Index: $67.00 - $112.00 (1.67 and 1.74 index)
- Lined Bi: $19.00
- Progressive Bi: $39.00
- Photochromic: $35.95
- Polarized Sun: n/a
- DriveWear: n/a
- Anti-Reflective (AR): $6.95
- Ultraviolet (UV)*: $4.95
- Scratch-Resistant: $0.00 (Included)
- Tint: $4.95
- Lowest Ship: $0.00 (Orders over $99)
- $4.95 Standard
- International shipping is available to MANY countries.
- From the site: "If your prescription information was provided completely. You can expect to receive your new glasses within 14 business days - directly to your door (...it usually takes much less...)."