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I write this with the snow falling -- really doing a number on my Spring fever. I'm aching to be able to open up the house and let some fresh air in.

Anyway, I've been really busy on a few things. The first of which is another side project aimed at a separate eyeglasses topic that I touched on a few weeks ago. It's been fun to work on late at night, but there is much work left to do.

I've also been talking on the phone and typing back and forth with a number of people in the about service levels, quality assurance, and customer service in the online eyeglasses industry. The people I've spoken with, on both sides of the transaction have had a lot to say about their experiences. I really feel like there are improvements being made across the board from A to Z(enni).

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